Congratulations on your new purchase. Atlantis Water Softeners are built with pride to the highest possible standard. A confirmation of your registration will only be sent if you provide your email address. If you have any queries, please feel free to contact our Technical Department who will be happy to help: 01440 761500

TERMS AND CONDITIONS

All Atlantis Water softeners are automatically covered from the date of purchase by a full one year parts and labour guarantee against manufacturing defects. If you register your product, within 28 days of purchase, you can claim your free TEN YEAR PARTS GUARANTEE

Please note however, that the following exceptions apply:

- Callouts due to incorrect installation. Please refer to the installation instructions supplied with your softener. Callouts for incorrect installation will be chargeable.
- Damage caused by high water pressure. Please see page 2 of the installations instructions, which recommends use of a pressure-limiting valve for high-pressure installations
- Damage caused by contaminated water supply.
- Use of any other installation components other than those supplied with the Atlantis Water Softener installation kit.
- Incorrect application of equipment supplied by Atlantis Water Treatment Ltd.
- The effects of water contamination resulting in the degradation of resin.
- Compensation as a result of damage caused by the water softener.
- Parts that are exposed to potential damage from external sources such as, but not limited to, power surges.
- Postage costs for the supply of replacement parts.
- Damage caused as a result of service/repair by a third party.
- Units installed outside of UK mainland


Proof of purchase may be requested when registering your product.