top of page

Frequently asked questions about soft water

Frequently asked questions

If I use a water softener will my water taste salty?
No. Salt is only used in a water softener to clean the exhausted resin, before being flushed away. Salt is not part of the water ‘softening’ process and the water will not taste salty.

Can I drink softened water?
The Department of Health recommends that you do not drink softened water as it is higher in sodium than mains water. Atlantis recommend the use of their water filter kit for providing water suitable for drinking and cooking.

Can I use softened water in my dishwasher?
Yes. If you use a softened water supply to your dishwasher, you do not need to add salt.

What type of salt should I use in my water softener?
Tablet salt is recommended for use in your water softener, although granular salt may also be used. Block salt is not recommended as it dissolves too slowly.

Frequently asked questions about  Atlantis water softeners

Will the softener cope with my large family’s water usage?
Atlantis softeners are designed to cope with domestic household usage at any water hardness for up to eight people at 35 degrees Clark.

Will I be able to install the softener myself?
Installation is very simple – if you can plumb in a washing machine then you will almost certainly be able to plumb in an Atlantis softener.

D they work on unvented systems?
Yes, but make sure you use the correct installation kit that is compatible with your plumbing system.

How long will the salt last?
This depends on how much water your household uses. An average domestic household would use approximately 1 bag of salt per month.

When your Atlantis softener gets to the end of its life, providing you live within our service area, we’ll collect it from your home and recycle it for you.

bottom of page